FAQ'S

CONTACT US

1. Can I visit you?
    We are located in Chelsea, London. Please contact us to arrange an appointment. Tel: (+44) 07775 800 181.

2. Can I contact Lemon Couture?
    If you have any questions which we have been unable to answer on our website you can contact us by email or telephone. Please email us on info@lemoncouture.com, otherwise please call on: (+44) 07775 800 181. 

BESPOKE SERVICE

15. What services do you offer?
    Our made-to-measure and tailoring services are perfect for clients looking to create a unique garment made to own specifications. Our alteration and remodelling services are ideal for clients looking to update an existing item of clothing. Alongside this we offer a home furnishings service made to the clients specification.

16. Do you have a shop or a fitting area?
    We do not have a shop. Clients wishing to use our bespoke service can visit us at our London studio by appointment only.

7. Where are your clothes made?
    All our made-to-measure garments are hand made in our London based atelier. Our specialist in-house team will ensure that you receive the highest quality and an exceptional fit to every piece that is individually cut and finished to your own measurements. 

6. What fabrics do you offer?
    We use beautiful and luxurious fabrics from the finest mills. Our fabrics include taffeta, lace, wool crepe, silk and beaded silk among others, as well as seasonal fabrics.

17. Can I bring my own fabric?
    Of course you can. While we offer a vast selection of fabrics, we understand clients may want a specific fabric that we don’t carry.

PAYMENT

18. What payment method do you accept?
    We accept bank transfer or cash. A 30% deposit will be required in advance for any undertaking job.

SHIPPING

20. Do you offer a delivery service? 
   Orders can be collected by the client from London studio. We also offer a delivery service if required, addition cost will be added based upon delivery service and distance.

SECURITY

26. Is my personal information kept private?
    All your information is kept private and confidential. We will not share, sell or rent any of your information without your consent.